Visas and Citizenship

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Visa and Citizenship services are provided to residents of Hong Kong, Macau and Taiwan by the Department of Home Affairs in Hong Kong.

IMPORTANT NEWS

• Lifting of COVID-19 border restrictions 6 July 2022
• Important ETA update: Taiwan ordinary passport holders can now apply using the AustralianETA smartphone app!
• AustralianETA mobile app
• Australia: Migration pathways for Hong Kong SAR and BNO passport holders - Frequently asked questions
• Recent changes to the Business Innovation and Investment Program (BIIP) and the Complying Investment Framework (CIF)
• Priority Processing for Hong Kong
• Global Talent Visa Program

Information regarding travel restrictions 

For the most recent information on Australian travel requirements please visit the Australian Border Force website.

Australian Visa Application Centre (AVAC)

Please be advised that from Monday 19 October 2020, the Visa Application Centre will no longer provide telephone inquiry services. Please refer to contact us for more details.

Australian Visa Application Centre (AVAC) address and service hours update

The AVAC will be available by appointment only for:

• Biometric enrolment (for all visa subclasses that have a biometric requirement).

Address: Unit B&E , 6/F, Lee & Man Commercial Center, 169 Electric Road, North Point, Hong Kong

Our opening hours are from 8:00am to 3:00pm, Monday-Friday, except for public holidays. We are currently only open for a biometric collection service.

Other AVAC services (including lodgement of paper applications) remain suspended until further notice. For more information please visit: https://visa.vfsglobal.com/hkg/en/aus.

Note: The Department of Home Affairs’ online visa lodgement services remain available and most visa and citizenship applications can still be lodged through the Department’s ImmiAccount portal.

To explore visa options for Australia including eligibility requirements and information on how to apply online please visit: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder.   

Scam Phone Calls
We are concerned by recent scam phone calls, claiming to be from the Department of Home Affairs, with the caller requesting money to progress visa applications. For more details, please click http://www.homeaffairs.gov.au/Trav/Visa/migration-fraud-and-scams.

 

Australian visa Information How to apply for an Australian visa Electronic Travel Authority (ETA) Transiting Visiting Arrangements for tour escorts/chaperones Arrangements for Domestic Helpers Business Skills Migration Global Talent Visa Program Working Studying Migrating Returning Residents Australian Citizenship Citizenship by Descent Citizenship by Conferral Citizenship by Adoption		Reminder for travellers to Australia Updating passport details Getting health insurance Know your work rights Important Information for visa applicants Priority Processing for Hong Kong Biometric collection Health Requirements Using a Migration Agent Visa Application Charges Processing times Information for Incentive / Study tour organisers
Providing Feedback Your feedback is important and helps us improve our client service.		Need help? Frequently asked questions (FAQ) To explore visa options for Australia including eligibility requirements and information on how to apply online please visit https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder. Other useful contacts: Home Affairs offices  in China Home Affairs offices  in Australia Home Affairs offices Elsewhere Immigration and citizenship online report Visa Finder

 

Page Last Updated: 22 February 2022