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Visa and Citizenship services are provided to residents of Hong Kong, Macau and Taiwan by the Department of Home Affairs in Hong Kong.
- Lifting of COVID-19 border restrictions 6 July 2022
- Important ETA update: Taiwan ordinary passport holders can now apply using the AustralianETA smartphone app!
- AustralianETA mobile app
- Australia: Migration pathways for Hong Kong SAR and BNO passport holders - Frequently asked questions
- Recent changes to the Business Innovation and Investment Program (BIIP) and the Complying Investment Framework (CIF)
- Priority Processing for Hong Kong
- Global Talent Visa Program
Information regarding travel restrictions
For the most recent information on Australian travel requirements please visit the Australian Border Force website.
Australian Visa Application Centre (AVAC)
Please be advised that from Monday 19 October 2020, the Visa Application Centre will no longer provide telephone inquiry services. Please refer to contact us for more details.
Australian Visa Application Centre (AVAC) address and service hours update
The AVAC will be available by appointment only for:
Biometric enrolment (for all visa subclasses that have a biometric requirement).
- Accepting supporting documentations for Business Innovation and Investment Program applicants.
Address: Unit B&E , 6/F, Lee & Man Commercial Center, 169 Electric Road, North Point, Hong Kong
Our opening hours are from 8:00am to 3:00pm, Monday-Friday, except for public holidays. We are currently only open for a biometric collection service.
Other AVAC services (including lodgement of paper applications) remain suspended until further notice. For more information please visit: https://www.vfsglobal.com/Australia/HongKong/.
Note: The Department of Home Affairs’ online visa lodgement services remain available and most visa and citizenship applications can still be lodged through the Department’s ImmiAccount portal.
To explore visa options for Australia including eligibility requirements and information on how to apply online please visit: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder.
Scam Phone Calls
We are concerned by recent scam phone calls, claiming to be from the Department of Home Affairs, with the caller requesting money to progress visa applications. For more details, please click http://www.homeaffairs.gov.au/Trav/Visa/migration-fraud-and-scams.
Australian visa Information
Reminder for travellers to Australia
Important Information for visa applicants
Your feedback is important and helps us improve our client service.
To explore visa options for Australia including eligibility requirements and information on how to apply online please visit https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder.
Other useful contacts:
Page Last Updated: 22 February 2022