Australian Consulate-General
Hong Kong
Also accredited to Macau

Services for Australians

Contact Us

The Consular & Passports officeis located on the 23rd floor of the Australian Consulate-General and is open between 9:00am and 5:00pm, Monday to Friday, excluding some Hong Kong and Australian public holidays. Passport and notarial services are by appointment only.

Contact information is available here

If you require assistance outside of business hours, or on a weekend you can call the Consular Emergency Centre, which is operational 24 hours a day, 7 days a week by the following telephone numbers:

  • Australian Consulate-General Hong Kong: 2827 8881 and follow the prompts or
  • International call to Canberra in Australia: +612 6261 3305

We welcome feedback on our consular, notarial and passport services by completing our online feedback form here.

Consular Assistance

While we will do what we can to help Australians in difficulty overseas, there are legal and practical limits to what help we may be able to provide.  The Consular Services Charter outlines the consular assistance that may and may not be provided to Australians overseas.

We can provide consular assistance to Australians in both Hong Kong SAR and Macau SAR.  For mainland China you will need to contact one of our missions in China.

Travel Advice

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates to your inbox.

Visit to subscribe or connect with Smartraveller on social media channels. You can also follow the Consulate on Facebook and Twitter for critical alerts.

Smartraveller is also available in traditional Chinese  and simplified Chinese.

Australians in Hong Kong and Macau

Services offered by the Consulate in Hong Kong and Macau

Other services for Australians living overseas

Local services for Australians in Hong Kong and Macau



Returning to Australia