Australian Consulate-General
Hong Kong
Also accredited to Macau

Services for Australians

Contact Us

The Consular & Passports section is located on the 23rd floor of the Australian Consulate-General and is open between 9:00am and 5:00pm, Monday to Friday, excluding some Hong Kong and Australian public holidays. Passport and notarial services are by appointment only.

Contact information is available here

For Australian citizens who need emergency consular assistance after office hours, please contact the Consular Emergency Centre in Australia  by the following telephone numbers:

  • Australian Consulate-General Hong Kong: 2827 8881 and follow the prompts or
  • International call to Canberra in Australia: +612 6261 3305

We would welcome feedback on our consular, notarial and passport services by completing our online feedback form. Click here for more information.

Consular Assistance

The Consular Services Charter sets the standards of service you can expect from the Department of Foreign Affairs and Trade when seeking consular assistance. For information about collecting your personal information please read the Consular Privacy Collection Statement.

We can provide consular assistance to Australians in both Hong Kong SAR and Macau SAR.  For mainland China you will need to contact one of our missions in China.

Travel Advice

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox. You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit to subscribe or connect with Smartraveller on Facebook and Twitter.

Smartraveller website is also available in traditional Chinese  and simplified Chinese.

Australians in Hong Kong and Macau

Services offered by the Consulate in Hong Kong and Macau

Other services for Australians living overseas

Local services for Australians in Hong Kong and Macau



Returning to Australia