Australian Consulate-General
Hong Kong
Also accredited to Macau

Contact us

AUSTRALIAN CONSULATE-GENERAL HONG KONG

23rd Floor
Harbour Centre
25 Harbour Road
Wan Chai
Hong Kong

Tel: +852 2827 8881
Fax: +852 2585 4457

Nearby MTR Stations:

  • Exhibition Centre station (East Rail Line) - A1 exit (Harbour Centre)
  • Wan Chai station (Island Line) - A5 exit (Great Eagle Centre/Harbour Centre)

Passport & Consular Services office - 23rd Floor 

Opening hours:

Consular and emergency assistance
Monday – Friday 9:00am to 5:00pm (open during lunch hours)

Passports
Applications by appointment only. Visit our appointment page to see available times.

Notarial services
Notarial services are by appointment only. Visit our appointment page to see available times. 

Please see below for a list of public holidays

Tel:

+852 2827 8881

Fax:

+852 2585 4461

Email:

[email protected] (for Consular related enquiries only)

[email protected] (for Passport related enquiries only)

Contacting the Department of Home Affairs in Hong Kong 

General Enquiry:

Clients who have not yet lodged a visa or citizenship application should visit our website www.homeaffairs.gov.au. Most information about immigration and citizenship can be found on our website, including extensive information to help clients at all stages in the application process.

Telephone Enquiry:

If you still require support, please contact the Global Service Centre.

Submit supporting documents
(ImmiAccount users):

Supporting documents can be uploaded directly to your ImmiAccount. For more information please click here

  • Subclass 300 (Prospective Marriage) applicants - For applicants who marry before their application is finalised, please upload your marriage certificate to ImmiAccount and advise us by email to [email protected]

Submit supporting documents 
(Business Innovation
and Investment
Program applicants)
:

Supporting documents can be submitted via the Visa Application Centre. For more information please click here. 

Supporting documents can also be mailed directly to: 

Hong Kong Business Skills Processing Centre
Australian Consulate-General Hong Kong
23rd Floor, Harbour Centre
25 Harbour Road
Wan Chai, Hong Kong

When mailing an application, or other documentation, we strongly recommend that you choose a delivery service that allows you to track the arrival of your package, such as Special Delivery or Registered Post.

Current processing time:

For further information on current processing times for visa and citizenship applications, please click here

Application specific enquiry:

If your enquiry is related to an ongoing visa application that is being processed in Hong Kong, you can contact us via email. 

If your enquiry is related to an ongoing visa application that is not being processed in Hong Kong, please contact your processing office or the Global Service Centre.

Australian Trade Commission (Austrade) - 23rd Floor 

Opening hours:

Monday - Friday 8:45am to 5:00pm

Tel:

+852 2588 5300

Fax:

+852 2827 4145

Study in Australia 

Please refer to the Study Australia official website for international students or the Study Australia section on this website.

Australian Federal Police - 23rd Floor 

Tel:

+852 2827 8881

Fax:

+852 2511 5120

 

Media Enquiries 

 

The Consulate-General will be closed on the following days: 

Year 2023

Holiday

2 January 2023 (Monday) 

The day following the first day of January

23 January 2023 (Monday) 

The second day of Lunar New Year

24 January 2023 (Tuesday) 

The third day of Lunar New Year

25 January 2023 (Wednesday) 

The fourth day of Lunar New Year

5 April 2023 (Wednesday) 

Ching Ming Festival

7 April 2023 (Friday) 

Good Friday

10 April 2023 (Monday) 

Easter Monday

1 May 2023 (Monday) 

Labour Day

26 May 2023 (Friday) 

The birthday of Buddha

22 June 2023 (Thursday) 

Tuen Ng Festival

2 October 2023 (Monday) 

The day following National Day

23 October 2023 (Monday) 

Chung Yeung Festival

25 December 2023 (Monday) 

Christmas Day

26 December 2023 (Tuesday) 

The first weekday after Christmas Day